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MagNicas Privacy Policy

Effective Date: 1st May 2024

Introduction

Welcome to MagNicas, your trusted Property Management Software as a Service (SaaS). At MagNicas, we prioritize the privacy and security of our users’ data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you agree to the practices described in this policy.

Information We Collect

1. Personal Information

We collect personal information that you provide to us directly, such as:

  • Name
  • Email address
  • Phone number
  • National ID
  • Billing information
  • Property details
  • Location information

The login option in MagNicas only collects the user’s name and email address to create a secure account and personalize the app experience. MagNicas does not collect any data from user interactions with the app for advertising purposes unless explicit consent is given by the user.

2. Usage Data

We collect data about how you use our services, including:

  • Log files
  • IP addresses
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Location information

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies help us understand your preferences and improve our services.

How We Use Your Information

We use your personal information to:

  • Provide and maintain our services
  • Process transactions and billing
  • Improve our services and develop new features
  • Communicate with you about your account and our services
  • Ensure the security of our services
  • Comply with legal obligations
  • Ensure you are safe and secure within the property

How We Share Your Information

1. Service Providers

We may share your information with third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

2. Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or in response to a government request.

3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

Data Security

We implement a variety of security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request the deletion of your personal information via the profile page in the mobile app
  • Opt-out of marketing communications
  • Restrict the processing of your personal information

To exercise these rights, please contact us at magnicastech@gmail.com.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes become effective constitutes your acceptance of the revised policy.

Contact Us

MAGNET SECURITY & AUTOMATION SDN. BHD. (883528-D)
41G, Jalan Pandan 2/2, Pandan Jaya,
55100 Kuala Lumpur, Malaysia.
Email: magnicastech@gmail.com